SHIPPING

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Shipment Processing Time

Online orders & Sample Orders

We do our best to process and ship online and sample orders within 3-5 business days. At checkout, you will be able to select your preferred shipping option.

Custom Orders

Domestic orders have a general production time of 2-4 weeks (depending on exact product & decoration)

Overseas orders vary and can take up to 90 days for production + transit. Contact us for specific timing on your order: sales@fpsapparel.com

Shipping Rates & Delivery Estimates

We strive to bring you the most competitive shipping rates available. Shipping charges for your online order will be calculated and displayed at checkout. We typically ship via UPS. If you would like to use your UPS account number or have an issue on a shipment, contact us at sales@fpsapparel.com

 

UPS Ground

1-5 business days

UPS 3 Day Select

3 business days

UPS 2nd Day

2 business days afternoon

UPS 2nd Day Air

2 business days AM

UPS Next Day Air Saver

Next business day afternoon

UPS Next Day Air

Next business day AM

UPS Next Day Air Early

Next business day by 9:30am (as early as 8am)

Shipping to PO Boxes

UPS currently does not allow shipments to PO Boxes

Shipping Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

International Shipping Policy

Online orders & Sample Orders

International shipping is available through DHL & USPS. FPS Apparel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Custom Orders

Custom overseas orders can ship either by boat (30-35 days) or air (5-7) depending on your project and timeline. Contact your sales rep for the best shipping option and cost.

Return Policy

Our Return Policy page provides detailed information about options and procedures for returning your order.

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